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How to Pay with Bitcoin

A simple step-by-step guide for beginners

1

Get a Bitcoin Wallet

Download a Bitcoin wallet app on your phone or computer. We recommend these beginner-friendly options:

2

Buy Bitcoin

Purchase Bitcoin (BTC) using Australian dollars through one of these trusted exchanges:

3

Place Your Order

Add your items to cart and proceed to checkout. Fill in your shipping details and confirm your order. You will be shown a QR code and the exact BTC amount to send.

4

Send the Payment

Open your Bitcoin wallet, scan the QR code (or copy the wallet address), enter the exact BTC amount shown, and send. The exchange rate is locked for 30 minutes so you have plenty of time.

5

Order Confirmed

Once the Bitcoin network confirms your payment (usually within 10-30 minutes), your order status will update automatically and you will receive a confirmation email with your order details.

Frequently Asked Questions

How long does a Bitcoin payment take?

Most Bitcoin transactions are confirmed within 10-30 minutes. Your order page will update in real-time as confirmations come through.

What if I send the wrong amount?

If you send slightly more than required, your order will still be confirmed. If you send less, please contact our support team for assistance.

Is Bitcoin safe to use?

Yes. Bitcoin uses the same type of encryption used by banks. Your payment is secured by the blockchain network, making it extremely secure and impossible to counterfeit.

What if the exchange rate changes?

Once you confirm your order, the AUD to BTC exchange rate is locked for 30 minutes. As long as you send the payment within that window, the price won't change.

Can I get a refund in Bitcoin?

Yes. If you are eligible for a refund, we will send the equivalent AUD value in BTC back to the wallet address you paid from.

I have never used crypto before. Is it hard?

Not at all. Downloading a wallet and buying Bitcoin on an exchange like CoinSpot takes about 5 minutes. It is similar to setting up a PayPal account.

Ready to place your order?

Head back to checkout and complete your purchase using Bitcoin.

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Still have questions? Contact us at support@lotuslabs.com.au