Privacy Policy
Last updated: February 2026
Information We Collect
When you place an order, we collect your name, email address, shipping address, and payment-related information (such as Bitcoin transaction IDs). If you subscribe to our newsletter, we collect your email address.
How We Use Your Information
We use the information we collect to process and fulfil your orders, send order confirmation emails, communicate with you about your purchases, send promotional offers and discount codes (if you have subscribed), and improve our website and services.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and processing orders, provided they agree to keep your information confidential.
Data Security
We implement industry-standard security measures to protect your personal information. All sensitive data is transmitted via encrypted connections. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website uses session storage to maintain your shopping cart. We do not use third-party tracking cookies or analytics services that collect personally identifiable information.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at support@lotuslabs.com.au.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.